JT
Jacques T
1 reviews | Active since Jan 2015
28 Jan 2015, 16:11
Bad Additude
Im an trying to cancel some services with Telkom and after many attempts to get trough with an average waiting time of 30min someone answered and didn't know what se was doing first off all. she couldn't even understand my question and didn't know how the system works then after asking to be transferred to someone else se said se in going to release me and cut me off. how many hours must we waist trying to correct something on your account.
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Replies (1)
Telkom's replyOfficial
03 Feb 2015, 14:20Hello jacqueslegend,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Best regards,
Telkom's reply03 Feb 2015, 14:20
Official
Hello jacqueslegend,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Best regards,