Bad accounting
My Contract exspired. Went to kolonade to cancel they told me to do
it online. So i did do it online. On my telkom online account it says my contract has been cancelled. I receive a invoive that they owe me R20. Now i receive sms threatening me. Dear Telkom Customer. Payment for your mobile service is overdue and will result in an interruption of your service, credit bureau listing and collection by attorneys. Please make payment using reference: ********** ********** 75030 for R 140.00, alternatively refer to https://apps.telkom.co.za/alpha/public/register for Online Payments and ensure quicker restorations. Ignore SMS if you have paid. Thanks.
Good day esme-barnett,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day esme-barnett,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,