Bad

<p>I received an sms on my phone that telkom's records indicate unsuccssful strike on my telkom acc due to insufficient funds available and i must please pay online www.easydebit.co.za tell ********** .I contacted that number to get answers and they told me that telkom handed my acc to nudebt on date 2016-11-16,so i forwaded them the proof of payment.I then contacted telkom to find out what is happening and they told me that according to their system my account was never handed to nudebt, so now I really don't know what to do because my name is affected on ITC and i can't get answers.The consultant really tried to help and opened a case for me with case no: ********** 3. I really want answers ASAP from telkom's billing department becasuse when i asked to be transfered to them I was told they can anly call me. I also stil have a pending case with telkom that i lodged on their facebook page regarding an unauthorized debit order on my acc that went off on date 2016-10-14 and I was told they gonna come back to me but no feedback was given to me. I need answers urgently because at the moment I think it's better for me to end my relationship with telkom as the service that I'm getting is STINKING BAD.</p>