Bad

<p>I bought a contract phone from telkom on the 1st of may 2016. On the 2nd of my I brought the phone back as it wasnot charging the technician at the store tested the phone and saw that the phone was faulty...I then requested that they either change the phone or cancel the contract and I was advice that with iphone they cant change the phone I need to take it back to iphone so that they exchange it for me and I cannot cancel the contract if I do I will have to pay for 24months..They took the phone in and told me that iphone will exchange the phone for me. I spoke to two managers at the store and they all give me different stories.today I go to the store to inquire and im given the same phone and adviced that there is nothing wrong with the phone....if there was no fault with the phone why did the phone have to be away for a month and worst of all I was billed for a phone I didnot have</p>