ON
Odwa N
1 reviews | Active since Dec 2015
11 Aug 2018, 22:25
Bad
Bought airtime via capitec app today,but airtime did not reflect on my airtime balances why?Even last week Thursday (3Aug) my friend bought me airtime via app and same story I did not receive it..attached is my bank statement as proof of purchase my number is ********** 291 I have screen shotted my bank statement showing this..don't rob us Telkom please
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Telkom's replyOfficial
17 Aug 2018, 09:43Good day Odwa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply17 Aug 2018, 09:43
Official
Good day Odwa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,