1 reviews | Active since Jul 2016
Back to terrible service
<p>This is the second time I have logged a call only to realise that the called has been misteriously closed after reacing the technician without anyone contacting me and the fault still existing. This is absolutely unaccepatable. With the latest fault I have been withou ADSL service for 9 days now after being assured the technician will resolve this issue withing a day only to phone back today to hear the call has been closed. What the hell is going on Telkom?</p>
It's two days later and still nothing. I've just had a lady that sounded extremely bored, she even yawned at one stage, phone me and said she will investigate the matter? What is there to investigate? Assign the damn call to the technician and make sure he doesn't close it without it being resolved. Seriously guys, it's not that difficult.
It's two days later and still nothing. I've just had a lady that sounded extremely bored, she even yawned at one stage, phone me and said she will investigate the matter? What is there to investigate? Assign the damn call to the technician and make sure he doesn't close it without it being resolved. Seriously guys, it's not that difficult.