1 reviews | Active since Mar 2010
Back on ASSIA again
<p>Just a few days after our initial Hello Peter complaint was resolved our line has been swithced back to the ASSIA system. We are supposed to have a 10mb line (which has always been stable) and Telkom's ASSIA system keeps on downgrading our line to a 2mb line (which is unstable, causes high ping and packet loss). Please switch our line back to Fastpath permanantely.</p>
Hi Annelle,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is SM243976.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Annelle,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is SM243976.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Please provide me with an update on this issue.
Please provide me with an update on this issue.
Our ADSL just went from bad to atrocious. The line is currently syncing at 1382kbps. This is unaccpetable.
I have requested an update on the matter but no feedback has been received.
As per the ICASA complaints procedure I now formally request you to escalate the matter to a Supervisor or Manager.
Our ADSL just went from bad to atrocious. The line is currently syncing at 1382kbps. This is unaccpetable.
I have requested an update on the matter but no feedback has been received.
As per the ICASA complaints procedure I now formally request you to escalate the matter to a Supervisor or Manager.