BAAAD SERVICE

I have placed an Order for an iPhone 13 the black Friday promotion on the 22-11-2024 order was created by Lihle Cele and my order then was pre approved... And from there i have never head from her again since today not even a msg/call from her about updates and processing of my order.

I have been the one who's been calling daily check/looking for an update regarding my order and i have been dealing with agent by agent helping with processing the order i am sure by now i have spoken to every Telkom agent employee you have and i have spent R500 worth airtime calling and if i haven't been calling my order would have had NO indication even by now.

I have had contacts with other networks but i have never experienced such service i cant compare it to anything!!!

Its been 2weeks now going for 3 weeks and my order its still on processing and escalations steps and procedures !!!

Not even sure anymore if i would ever get delivery, the service and the system that's being used by Telkom is verrrrry bad.

Please check my transaction history on your system and see what i am talking about and put your self in my shoes and tell me if i am being unreasonable. I would like this matter to be attended URGENTLY. I tried everything even complaining to the sales leader that is Mashabz still haven't got an email back from him

My details below: Name and Surname :Siphosihle Mabele

Adresss:93 Ngwendu street kwazakhele Port Elizabeth 6205

Contact:***

Email:***

ID:***

Looking forward hearing from you soon. Thank you.