GN
Grant N
1 reviews | Active since Oct 2020
08 Dec 2020, 04:44
Baaaaad service.
I have a LTe service with telkom. I get a invoice every month. This month it indicated I must pay R1938.00 by the 31 December 2020. Which I accept. I paid R1000 because that’s what your call centre told me and the website upon payment now where did it indicate I must pay R2000 at all now my services are cut this is breach of cpa. First and foremost your app indicates that I must pay R1000 I do so then your call centre agent also indicated to pay R900 I do so. We have tried contacting to change debit order date to the 15th of every month to no avail. I want my services reconnected today already. I am tired of always contacting and no one answers or gives answers.
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