Awful service

<p>Can someone tell me how long an application actually takes? We app**** for a DSL line in our home, and was advised it takes up to 21 working days for an answer. It has now been longer than the 21 working days. We have tried calling the call centre and have been unable to get through to anyone. Went into the store today and even the in store staff couldn’t give us an update nor could they reach their own call centre for any answers.</p> <p>If Telkom wasn’t the only option, then I would have moved on already, THANK GOD there are other ISP’s because I can only imagine the lack of service if they were our only option as an ISP.</p>