CW
Craig W
1 reviews | Active since Oct 2015
08 Oct 2015, 18:53
Awful & Frustrating
I have still not received any feedback from Telkom, the callcentre or the branch regarding complaint logged as SM152266. This is immensely frustrating as everyone appears to be unable to deliver even the most basic of services. My request is not to give me another SM-designated incident number as before but resolve my initial complaint!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Oct 2015, 20:33Hello Craig Watters,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152266 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152266 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Oct 2015, 20:33
Official
Hello Craig Watters,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152266 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM152266 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media