Awful and disenchantment experience.

I have been toyed around trying to get my line to unsuspended when Telkom suspended one of lines due to credit limit. I called Telkom customer center to cancel and settle 2 of my contract, with a clear instruction to leave 1 contract active because I had/have 3 contracts with them. To my surprise days later the remaining contract line was suspended. I called Telkom again trying to find out what the hell is going on because I have never missed a payment. That's when I was told about the credit limit , which doesn't make any sense but well, their agents are absolutely clueless and not to mention rude. One of the agents(Nthabiseng) told me that I had to pay an amount of R1950.00 to get my line unsuspended. So I went ahead and made an EFT payment of 2000 on the 1st December 2021....3 working days later the phone is still suspended. Call them again , they told me the payment is not reflecting on their side , I should have done a payment on their web portal, its faster... Logged into their portal, paid via credit card another R2000 on the 3rd December 2021, The line was then unsuspended on the 4th December 2021... Few hours later my line was suspended again, ever since I have been calling Telkom , and the agents have absolutely nothing they can assist me with, they keep telling me that the issue is escalated to their accounts department. I paid an amount of R4000 and still my line is suspended to date. I would not recommend Telkom to my worst enemy.