TG
Therusha G

1 reviews | Active since Apr 2015

01 Apr 2015, 13:06

AWESOME SERVICE - THANK YOU

Complement for - Malwande Ndungane<br> <br> I called through to Telkom just now and had the absolute pleasure in dealing with Malwande, it was such a different call to all of my other Telkom calls, I am still in awe of this and cannot believe this is the same company.<br> <br> Malwande was so helpful, on the ball, did not wait for me to try and get information from him, the previous people I spoke to have been so reluctant to assist me, it felt like I was pulling out teeth...very very slowly.<br> <br> Today, Malwande took charge of the call, he was so friendly, efficient, and even though my query is still in the process of being resolved, after speaking to him, I am confident that this is will be resolved! ?<br> <br> Malwande, you are a true inspiration, and I think that if all employees learnt from you, you would have very happy customers, your client service is absolutely brilliant, and I thank you for all of your help today, please do not change and keep up the excellent client service, if I had to rate this call, you would get the highest ratings, as you are exceptional.<br>

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Replies (1)
Telkom
Telkom's reply01 Apr 2015, 19:01
Official
Hello Theru1,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Igsaan Damon
Telkom Social Media Team