Awesome service received from Chezlynn Bernon

Was having issues applying for a device and kept getting told that my query was escalated I was ready to log a complaint when I decided to call into the call center for the last time Got hold of Chezlynn Bernon and the experience was amazing. She was the only person who said to me "let me help" unlike the 3 or 4 others who just said it was escalated Thank you so much Chezlynn