AM
Akrum M

1 reviews | Active since Jun 2013

05 Apr 2016, 09:26

AWESOME SERVICE FROM TELKOM CALL CENTER AGENT

I ordered LTE on the telkom website, Lungile Shabalala was the agent that returned my call and assisted. <br> Her mannerism was absolutely courteous and her service efficient. I've experienced poor or don't care service from Telkom but was amazed by the professionalism by Lungile Shabalala. I salute you.<br> <br> To Telkom, you have a shining STAR, let her train the others......<br> <br> To Lungile Shabalala, you keep up the excellent service.<br> <br> I thank you for making my Telkom Order a pleasant one.

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Replies (1)
Telkom
Telkom's reply05 Apr 2016, 10:24
Official
Hello akrum,

Thank you for taking the time to give us feedback on your positive experience :)
Your compliment has been relayed to Lungile and management.

Regards
Noleen
Telkom Social Media Team.