SM
Simon M

1 reviews | Active since Mar 2009

03 Mar 2016, 15:09

Awesome Service

I logged a fault via call centre with a friendly and helpful agent.<br> <br> A call was logged and I received an sms confirming this. And without even having a technician in my office, the problem was resolved. What impressed me most, is that I was kept informed from the time I logged a call up until it was resolved without me having to call and ask.<br> <br> This is what I call service.Keep up the good work

0
Replies (1)
Telkom
Telkom's reply03 Mar 2016, 16:01
Official
Hello letlapa,

Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Hope you have a great day further!

Regards,
Moenieb.
Telkom Social Media Team.