1 reviews | Active since Dec 2009
AWESOME SERVICE
I'd just like to compliment the service of both Martin & Robert from the technical fault reporting department at Telkom.<br> <br> Yesterday 22/10/2015 I called in to report a fault and was pushed from pillar to post. Eventually when I attempted to call in the evening Ispoke to a consultant who couldn't assist & had to log the query through to tier two he was very unprofessional & didn't seem interested in helping. <br> <br> I called through to have ADSL router sorted I was assisted by a consultant named Martin just would like to thank him for he's patience and awesome service & managing my expectations accordingly.<br> <br> Today again I had called the Technical fault reporting departmet as I has to report that my landline was not receiving incoming or could not make any outgoing calls I was assisted by Robert who probed the correct questions, explained everything in detail & knows all about the correct processess to follow. Thank you Robert for your awesome service, patience and advice please do continue delivering excellent customer service.
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards,
Ilhaam
Telkom Social Media
