JD
Juan D

1 reviews | Active since Oct 2010

08 Jun 2016, 11:54

Awesome Lack of Service

<p>We app**** for LTE at our home on the 25th of May. Putting in a successfull bid for Phase 1 R599pm x24 </p> <p>Ticket number : ***. To Date no one has phoned. no email was received. no nothing. My Mother that resides on our premises wishes to get LTE. So we sat and did the application with me being the IT s****ed. I have tested LTE with a Telkom Lte device at my home, I do have internet, 32mb downloads per second, almost 6mb upload. So internet signal there is. So how come, Telkom Does not Phone back. I told mates of mine at work, they app****, the next day Telkom phoned them , most of them already got their routers. But they Reside in Pretoria and I in vereeniging. I ask, because i have phone and phoned. I have spend a total of 7 hours holding on for telkom since monday. Can you phone me. so that my mother can do the application, of better yet., can you phone her as she is the one looking for the internet</p> <p>Amanda Crafford *** she app**** for internet with ticket number above</p> <p>Juan *** thanks</p>

0
Replies (2)
Telkom
Telkom's reply08 Jun 2016, 16:05
Official

Hi jdelport

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

JD
Juan D's update04 Jul 2016, 13:19
Reviewer Update

i would like to say thank you to Ayanda Xulu from Telkom who contacted me, and assisted me

wish Telkom had alot more of Ayanda's