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Nick A

1 reviews | Active since Mar 2009

15 Sept 2015, 14:46

Awesome, Excellent, Brilliant, Incredible Service

Good day Bradley,<br> <br> I just want to thank you for fixing my problem! I have been struggling with Telkom for a while trying to get my internet connection sorted! I can write essays on the extent of my frustration and getting sent from pillar to post. Also the number of times that my query was escalated. That would detract from the tone of this appreciation.<br> <br> Thank you for firstly taking the time to understand my problem. Not just the standard \Everything is Fine on our Side"answer! Thank you for providing a solution. Thank you for assisting in implementing the solution. I know there is always a lot of bad press regarding service at Telkom. Luckily for me I came into contact with one of the individuals who stand out with exceptional service in Telkom. <br> <br> Skills"

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Replies (1)
Telkom
Telkom's reply15 Sept 2015, 17:05
Official
Hello enuffcra,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.

Have a gr8 day further!

Kind Regards
Tebogo N
Telkom Social Media Team
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