AWEFUL and *********
<p>I made payment arrangement with telkom on the 9th due to no error of mine in deceember 2 days before christmas they debited R2000 off my account as far as I was aware I had pain the invoice amount issued to me already... I phoned them no one could tell me what was going on,,,, eventually on the 9th I got jold of some one who explained that they issued the wrong invouce amount by mistake and the now stands R 3000 december and January I still dont understand what the hell the incorrect amount came from I amde a payment arrangemt on the 9th cos its not worth fighting with telkom they comepletely useless, they told me it would take 72 hous to process and I had pleanty of time as long as the arrangemt was made at least 10 days before my debit date it is now 7 days left for untill my debit date I WILL NOT BE HELD RESPOSIBLE FOR TELKOMS ****TTY SERVICE I cannot afford R3000 at the end of this month and as telkom has not held up any part of the arrangement I will not resposible for the none payment this month as the service is shoking... Telkom is nicknamed hellkom for a reason cos dealing with them is hell</p>
Good day,
Please be advised that your query is attended to.
We apologize for the delay.
We have requested for further assistance from the Collections Department. We will make sure your query is attended.
Case ***7
Kind regards
William
Telkom Social media Team
Good day,
Please be advised that your query is attended to.
We apologize for the delay.
We have requested for further assistance from the Collections Department. We will make sure your query is attended.
Case ***7
Kind regards
William
Telkom Social media Team
