Award for Pathetic service goes to .....Telkom

<p>My LAN line has been out of order since 6 December 2016. I have reported the fault 5 times now with the most recent one on 8 January 2017 (Fault Ref 305CRK090117). I keep getting sms messages indicating the fault is cleared but nobody has resolved the issue. A technician finally came out (without Prior Notification) last Tuesday (3 Jan), found the fault, but could not repair it as it is not in his field of expertise, as he (or his department) is not allowed to change out the corroded box with faulty cables on the top of a pole in the back of my yard. </p> <p> </p> <p>And the cherry on the top is Telkom has even Double Billed me.</p> <p> </p> <p> </p> <p> </p> <p> </p>