Awaiting telkom settlement invoice since 27 aug 2016

<p>Phone was ****** on 5.8.2016. I requested a settlement invoice from telkom to settle the whole account ( contract was only 6 months old , ) then i can move to another service provider for a new contract. After numerous Telkom " chat on line " , I received already 3 new case numbers and promises that settlement invoice will be email to me - NOTHING RECEIVED YET. ONLY MONTHLY ACCOUNTS A PHONE I DID NOT HAVE ANYMORE. ( case nr ********** , ********** 9, ********** 7 ) They are unable to assist In Telkom shop in Waterfall Mall , you need to call Telkom Call centre - WITH NO ASSISTANCE</p>