Awaiting Technician

Our company has an ADSL MSISDN number with Telkom which is *** which we get billed every month by Telkom for the Internet. We've logged a query with their call centre agents since last week who promised to send us a Technician and no one has come through ever since. Our business has suffered tremendously since last week and no work been done because our Internet Connection is not working. Someone tried to assist us telephonically and it was concluded that we need a Technician to come through. Several agents have confirmed that our service provider is Telkom and a few agents in the same company are telling us otherwise which leaves us confused because we know Telkom charges us monthly for the Internet.<br> <br> We are in desperate need and we want someone at Telkom to take accountability and responsibility for our account. <br> <br> We are awaiting your urgent response and a Technician<br> <br> ClientScape ( Pty )Ltd Director <br> Mbali Nkadinde ***<br> Dumisani Shabalala *** <br>