1 reviews | Active since Mar 2017
Awaiting service
<p>Good Day</p> <p>On the 6th of February 2017 i logged a call with Telkom for a new line and AdSL service, the street name was incorrect and i was told that the technican will call before he comes over, this did not happen, the appointment was set for the 14th of February for the installation, technican did not call or come through, i was told after various calls and waiting on the line for more than 40 minutes at a time that the technican will come through, then i was told the cables were not correct BUT this was for the incorrect address, later i was told i cannot get ADSL but can get a landline. I app**** for this on the 15th of February and then after more various calls was told the log was closed as there was no ADSL cover, i then again told Telkom that i need a landline and not ADSL line as Mweb can provide me with this service after they installed their line, then i received a message again confirming the appointment for the 28th of February, BUT the technican did not come through again, after various calls again on the 3rd March i asked to speak to a supervisor and he told me that he will address the matter, i then received a mesaage for an appointment for the 6th of March for the installation of the landline, BUT the technican still has not come through. I called twice this morning was only to have a telkom person answer the call after about 40 minutes and then their is distortion on line line. i write this message in the hopes that Telkom calls me to sort the issue, regards Anitha</p> <p> </p>
Good day
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Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
