MM
Melissa M
1 reviews | Active since Jun 2011
19 Aug 2015, 06:37
awaiting response to my complaint 1 week later!!!
I made a complaint last week about Telkom. Someone from Telkom phoned to say they looking into the matter and then the last correspondence was the technical team will be coming out to see me. Its one week later, no appt was made to see me and i still have the same problem of no data and no connection to the internet. They seemed to respond immediately with a call saying they on it but 1 week later, absolutely nothing has changed about my compalint. I am furious!!!! My case number is ***5
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Telkom's replyOfficial
19 Aug 2015, 08:10Hello mmphysio,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Network Team,they will make contact with you and make arrangements to come to your place.Your reference number is SM133733
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Network Team,they will make contact with you and make arrangements to come to your place.Your reference number is SM133733
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
Telkom's reply19 Aug 2015, 08:10
Official
Hello mmphysio,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Network Team,they will make contact with you and make arrangements to come to your place.Your reference number is SM133733
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Network Team,they will make contact with you and make arrangements to come to your place.Your reference number is SM133733
We apologise for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team