1 reviews | Active since Jun 2017
Awaiting Refund
<p>Good day</p> <p> </p> <p>I cancelled my ADSL service in Dec 2016. After 12 calls and emails you did not cancel my service, so I paid my bank to cancel the direct debit. </p> <p> </p> <p>Please refund me for Feb and March 2017. Please make contact for details </p> <p> </p> <p>Regards</p> <p>Anje</p>
Hi TelkomQuery458
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi TelkomQuery458
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day
I am still waiting for a reply to my query.
I am however still receiving Telkom bills as well as 2 text messagaes per day about my outstaninding bill. Please contact me urgently with regards to the refund and halting any correspondence.
Regards
Anje
Good day
I am still waiting for a reply to my query.
I am however still receiving Telkom bills as well as 2 text messagaes per day about my outstaninding bill. Please contact me urgently with regards to the refund and halting any correspondence.
Regards
Anje
I am still receiving Telkom invoices and have not received any correspondence from your team
I am still receiving Telkom invoices and have not received any correspondence from your team