CN
Carla N

1 reviews | Active since Jun 2015

11 Jun 2015, 14:41

Awaiting Business Line Instalation

Very disappointed in service as new clients, we are currently waiting 2 weeks for the installation and nothing has happened yet, the line was ordered on the 8th of May and NOTHING is installed yet, how do Telkom expect us to pay for a service that doesn't get provided? And every time we phone in all the agents just apologise and promises us \Today mam"the next day we phone in also just \""Sorry mam"

0
Replies (1)
Telkom
Telkom's reply11 Jun 2015, 18:22
Official
Hello WHM,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.

Your social media reference number is SM117506.

Regards,
Joshua Mnisi
Telkom Social Media Team