awaiting ADSL installation since February

<p>I am disappointed at Telkom's service. I app**** for an ADSL line and since 7 February been informed the application is being updated. Another call made to the call centre and was informed that the application has been updated since 24 March.- Today I call and am given the same answers. The initial problem was that a landline number was duplicated and a new cable has to be installed. The technician came out to my home and informed me that installation can only be done when new cables are laid. In calling the call centre today, I then ask to speak to the supervisor or send an email. Can someone from Telkom please help.</p>