Avoid using Telkom as service provider at all costs!

<p>I will NEVER use Telkom as a service provider again. I would be willing to pay more just to avoid having to deal with them.</p> <p>I need to make an ownership process. It took me a MONTH to get a hold of them. How did I contact them in the end? I sent them four emails in a row complaining and asking them to help me. Today they phoned me. I find this amazing as I have sent two emails earlier the month without any reply.</p> <p>Apparently, for ownership transfer, they need both me and the new owner to be in the same branch at the same time. Nevermind that I now live in the Western Cape and the new owners in Pretoria. When I asked the senior management whether they expected me to fly to Pretoria just to do an ownership transfer, I got the following reply: "Yes, well there are also other modes of transport to Pretoria..." They flat out refused to accommodate me in any way. I was even willing to get an Affidavit declaring that I want the transfer done, so that only one of the two parties could do it. No go. Because Telkom doesn't need your service, thank you very much.</p> <p>When asking the senior management what he would have done if he were in my position, I got a "well ma'am I'm not in your position so I don't need to think what I would do.</p> <p>I am still stuck with the account. But once I get rid of this inhumane company, I will never go back. Done. Enough.</p>