Avoid Telkom Mobile Contracts - they don't do as they advertised

<p>In March 2016 I shopped around for a cellphone contract for my daughter who was going to university and settled on Telkoms SmartPlan 100 bundle because it provided a phone as well as 100 all network minutes, 1GB all network data (provided I took a device) as well as a number of ther benefits. I also paid extra to link my daughters phone to my home phone, but continue to be billed incorrectly. On 24th September I went to Telkom shop Gateway to log a complaint about the incorrect billing and services that I have been charged for since March 2016. I dealt with Yeshani (who was very pleasant) and logged a complaint that I have been overcharged on my account since it was taken out in March 2016 and that my daughters data which is supposed to be 1GB when I took the contract out in March 2016 is not delivering 1GB of data which was advertised and I am being billed for the linked telephone calls.</p> <p>When I took the contract out in March I paid extra so any calls between my daughters Telkom Mobile phone and my own Telkom Landline would be free, but I continue to be billed for these calls!</p> <p>The reasons why I took out a Telkom Mobile contract for my daughter in the first place was for the 1GB data and free calls but we’re not getting either of these benefits. This problem has been going on for nearly a year now and I have heard nothing from Telkom!</p>