1 reviews | Active since May 2020
Avoid Telkom like a plague
Telkom ISP have broken all usage of my credit card online when 3D secure is required. I have already been in contact with my bank ABSA , and a technician and myself worked through the issue and it has been established their is nothing wrong with my devices , my bank account , my credit card or 3d secure. If another ISP is used all works as it should. When using Telkom ISP , it bombs out when sending the data to 3D secure's domain, this is probably due to some error on a caching server of theirs.
This has been broken since March , i have tried over and over and over to get someone at Telkom to fix this. Each time you have to tell the full story to someone new, 90% of the time that person wastes your time and does nothing , the other 10% of the time the say the matter has been escalated but of co**** nothing happens past that either.
Telkom are te absolute worst business when it comes to ISP , I highly suggest all new users avoid them like a plague. Whats worse is they tie you into a 24 month contract .. no other ISP does that. Also They dont even cancel peoples accounts properly and people have to resort to full legal battles to have their name cleared from bad dept lists ( for money they do not even owe for accounts that do not even exist ) and those people are in the same boat as me .. it is impossible to talk to anyone with 2 brain cells between their ears who can actually sort anything out for you. in a nut shell their customer service is absolutely zero.
