Avoid Telkom at all costs

I would rate Telkom zero out of 5 if I could, but HelloPeter insists the minimum being one star.

I cancelled my contract with Telkom last year in December, but the debit order continued to go off. I have called every month since January to get this cancelled and nothing has been done. I changed bank account details in September to prevent the debit order from continuing. I now receive smses from Telkom saying payment is overdue and not paying will affect my credit history and result in collection from lawyers. Every month I call and speak to a call centre consultant who types violently on the key board. I am not sure what they are doing because nothing ever gets done.

From my experience, Telkom is very quick to sign you up but make it almost impossible to cancel. It is so unfair. Avoid Telkom like the plague. It's almost been a year since I tried to cancel my contract and it is still not finalised. How can Telkom do business like this? Absolutely shocking.