AVOID TELKOM

I signed up for WIFI service with Telkom about a month and a half ago. In spite of the fact that I gave my email address on the form I filled in, registered on their website, emailed via their website, sms'd my email address and tried to phone them (got through to sales section only), they never sent me an account. It is the oddest bad service I have had in a long time. Usually at least you receive a bill, even when the service is bad. I tried doing an EFT using my account number which at least I received via threatening emails about paying my account. This did not work as I needed the unique reference number they quote on the invoice they send out and I was forced to take time off work, drive to a Telkom office and ask them to please email me an account. I received it that same day and paid the amount I owed. Now, showing incredible incompetence they cut off my wifi. A dicey thing to do to a customer seriously thinking of going elsewhere. And guess what. Reporting through SMS or email through heir website did not get me any response. So I am going to have to take off more time to go and sort out the fact that I'm cut off from wifi even though I paid and I would've paid weeks ago if that *********** company could've managed to send me an account.