Avoid Telkom!

I cancelled my services with Telkom on 31 Jan. On 02 Feb I received a mail from Telkom to confirm that the adsl line was cancelled through Afrihost and the line released back to Telkom. These confirmations were sent through to Telkom on 08 Feb. Telkom acknowledged that my services were scheduled for cancellation 31 Jan however there is a technical error on their side and hence why the cancellation has not gone through upon me calling them to find out why I am still being billed. It took Telkom from Jan to Jun to actually cancel my services while still billing me all along. During this time I kept calling and following up on what was going on. Since the end of June a call was logged for Telkom to reverse all the charges (subscriptions and late payment interest charged since Jan to Jun). It is now Oct and I am still being billed monthly for late payment interest and my account is standing on R970,50 of which I only owe them R19,48 for usage. I have now found out that I am listed as a bad payer at the credit bureau by Telkom due to not paying my account. This is obviously not great at all as this is all due to the inefficiencies of Telkom to manage their accounts and to resolve their internal problems. I would like to advise anyone reading this post to avoid Telkom if possible as that will end up saving you some headache going forward! What a pitty Hello Peter doesn't have a zero star option as 1 star is being generous where Telkom is concerned.