1 reviews | Active since Sept 2018
Avoid New Telkom Wireless Phone
Do not upgrade (sorry downgrade) to Telkom's new wireless phone that is suppose to replace your fixed landline phone. They disconnected my fixed landline on the day I received the new wireless phone. SIM Card then failed to register and since Tuesday evening I am without service both on the old and the new. Four calls to their call centre resulted in four different answers (e.g. SIM must first be RICAed, Need a SIM Swop). Now I must inconvenience myself and go in to a branch to sort out my issue. Requested my fixed landline to be reconnected but to no avail. Sales pitch for new wireless phone was to avoid interruptions caused by cable/copper theft. Seems I got interrupted by Telkom incompetence. Will cancel my service as I have survived 3 days with only my reliable cellphone.
