Avoid becoming a Telkom client at ALL cost!!!

I've had continues problems with them! And nothing ever seems to get sorted.

I even cancelled effective end of July and went with Mweb as a Service provider, just to try them out. Now 2 months later, all of a sudden, they deducted the full amount from my bank account again. When calling them, they said my internet is active, to which I explained that I never agreed to activate again or anything. The lady I spoke to said she will sort it out. I specifically asked for a reference, to which she rep****, there isn't one, since she needs to refer this to the cancellation department. Forward to a week later, still nothing. I even tried there website live chat today. I spoke to (typed to) Nozipho, whom said that she will now sort it out. While waiting for her response, the screen reset, and I had to then talk to Patricia, whom presented me with the Reference number Nozipho did. Then once again the site reset. Just to make sure it's fine, I went in again and spoke to Nomachule. I gave her the reference number to check that everything is fine, whereby she told me that, that is a reference for an order that I placed.... I explained that I didn't order anything, and that I just want the cancellation to be sorted and my money to be credited. She said I must call in... She can't help me, but before I could even respond and ask why she reset the chat again. I took screen crabs every now and then as proof... but it seems no matter what I do, Telkom never helps and they take money *******ly (with no consent) and no matter how hard you try and sort it out, the staff is so ***********, they don't know how to help you and actually orders' things when you just want to cancel and get your money back. I actually had 2 average years with them with not a lot of problems, but NOW.... It's Horrible!! Avoid the drama and problems!! You'll thank me someday!!