JK
Julia K

1 reviews | Active since Dec 2012

30 Mar 2021, 10:02

AVOID ANY CONTRACTS WITH TELKOM - THE CONSEQUENCES ARE ENORMOUS LIKE LOOSING AN OPPORTUNITY TO OFFER ON A PROPERTY

Please AVOID Telkom contracts!! I cancelled/disconnected a landline in a property in Pretoria as I relocated to Cape Town more than two years ago. A few months ago someone at Telkom decided to re-activate the landline - for what reason nobody can tell me. I have app**** for a home loan and have a credit record as the dispute is taking log at Telkom. The amount is R288 and I have paid this amount to get the credit check sorted (even though the fault is on Telkom's side). Now I must still wait another 7 to 14 working days for a letter to confirmation that the account is discontinued and paid up. I will now loose a property on which i would like to make an offer!!!!!!!! This is simply not right as Telkom is in the wrong here and the sentiment from customer services is that i must wait as nobody will be able to assist me to speed up the process of receiving the letter of confirmation.

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