Automatic Payments not Updating!

I have paid my telkom account in full, even more than I should. The amount was paid last week thursday! They say that their system will reconnect this account automatically within 48 hours. I have made numerous phone calls to them, and still the line is suspended. I have sent proof of payments as well. And still the account is suspended. <br> <br> If I try to make contact with the call centre, their system says I can log a dispute via email. (why would I want to dispute the account?) <br> <br> I just want the account reconnected!!! I dont want to raise a ****** dispute!! <br> <br>