MO
Marvin O

1 reviews | Active since Jun 2009

08 Jul 2015, 08:19

AUTOMATIC CHANGE OF SPEND LIMIT

Hi, who gives TM the right to automatically change my spend limit? my limit was set to R0.00 and I expect it to stay at R0.00 not TM make a decision to ***** me over, I didnt receive your sms because im part of a multi sim on my contract I didnt recieve this msg i just happened to check the main sim... Dear Customer, for your convenience, Telkom will increase your monthly spend limit to R500. This will make it easier for you to purchase additional data bundles or stay connected with friends and family just in case you deplete your inclusive benefits during the month. If you do not want your spend limit to be adjusted, simply reply 'NO' to this SMS, within 48 hours. T's and C's apply.<br> please dont make **** decisions to make money for yourselves

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Replies (1)
Telkom
Telkom's reply08 Jul 2015, 09:10
Official
Hello OlivieM6,

Thank you for your post

Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM123808.

Regards,
Busi Tshabangu
Telkom Social Media Team
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