Automated Voice Recording

I contacted Telkom on the 10th of December already - after holding for almost 3 hours for someone to tell me they cant help me I have to send an email - which I have done. I have received a confirmation email from Telkom so you did receive my email. The one email asked to cancel my telephone line and the second email asked for an automated voice message system on the same line. I have received a mail back a day later from Hans forwarding the message to Bongi and myself asking her/him to do it. After numerous phone calls thereafter I finally got Elias email address asking him to do the same (I was told he is the manager of the department) he forwarded the email to myself and Liezel. Liezel then send it to Bongi once again 2 days later. And I still dont have the service activated. I lost almost 2months income because Telkom was *********** to deliver on a service they offer - how will Bongi/Hans/Liezel/Elias feel if Telkom pays their salary to me? I think that would only be fair - dont you??? It is now almost 2 months later and I still havent been satisfied with a service promised to be deliver. Dont you agree that that is the worst service ever from a very *********** service provi