NN
Nkosinathi N

1 reviews | Active since Sept 2012

26 Aug 2015, 08:22

Automated response

This is my second complaint I am logging, I have been waiting for telkom to install a new to house that already had a line before, they gave me all sorts of excuses which I wont mention again but after 2 months no line and when I called 10210, IO always got the same response that I am getting here, that my complaint will be escalated and someone will call me and it never happens.<br> <br> This is ridiculous and lack of ownership from telkom and care for their customers.

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Replies (1)
Telkom
Telkom's reply26 Aug 2015, 09:13
Official
Hello nngwane,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM136937

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,