Auto Debit Order Not working - Terrible Service

Hi,<br> <br> I have requested on numerous occasions to have my Telkom 8ta account to have an automatic debit order to no avail, since i have joined Telkom I have not received a debit order, I always have to do an EFT in order to male payments. This has resulted in my account being sent to Nudebt for collection of payments which I had already made as I have seen that the debit order has not gone through.<br> <br> This is unsatisfactory service.<br>