1 reviews | Active since May 2016

18 May 2016, 14:37

Australian Telephone Call tariff increase 3000%

<p>Can you believe Telkom increased International Tariffs by 3000% YES You saw right. 3000%</p> <p>I paid 0.72 cents a minute in March and R20.11 per minute in April . Totally Unacceptable. Where is consumer protection? </p>

0
Replies (2)
Telkom
Telkom's reply20 May 2016, 08:15
Official

Hello jacqui-plevier

This response serves as confirmation that your query has been received.
Your reference number : SM235045
A consultant from our billing team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

's update23 May 2016, 17:13
Reviewer Update
Yes I have received a reply. However the rates are based on Fixed Metro/Fixed Non metro/Telstra/Vodaphone etc. Why was my sisters number rated as non metro and incurred special charges of R 20.11 as other charges range from 0.72 previously charged and R 2.54 for Mobile phones