Attorney Handover for Cancelled Line

Telkom was supposed to cancel my account in January. I got the confirmation email from them stating that the line was cancelled, however they kept billing me.<br> <br> After at least 10 phone calls and atleast 5 interactions with their online chat service no one could give me an answer as to why this was happening.<br> <br> In total I had 4 agents till me they would get back to me and never did.<br> <br> 15 Minutes ago I received an SMS that Telkom had handed my account over to their attorneys for not paying my bill. The same bill I was never supposed to be billed for in the first place. <br> <br> So now because of Telkoms **** UP my credit score will go down and I will possibly become blacklisted because I refuse to pay a bill for a service cancelled 3 months ago.