ATTITUDE & POOR SERVICE

Hi Peter, I have been trying two weeks now to just move a line which we currently are billed for and do not use from one office to the other and to change that same line into a combine ADSL, Tel & Fax line. A Technician came out named Phila *** and said we needed to pull the wiring ourselves. He left a roll of wire here and said to phone him when its done. Now I cant get hold of him. He also informed me that Telkom has made a mistake by allocating us with a new number instead of just converting the same number and that he would explain to them what actually it is we needed to be done. Now again after battling two days hanging on the line due to \high"volume calls and getting thrown from one to the other. I must hear that the order was cancelled by someone and that I am not allowed to arrange anything on this account now suddenly"