OC
Ockert C
1 reviews | Active since May 2015
19 May 2015, 11:44
Attitude
Good Day i app**** for a special telkom advertised on the 12 may 2015, after and hour on the phone i got a sms stating my order is being processed and ref no: *** now is 8 days later no call when i phoned them saami and natasha advised me there is no order and do not want to help me or transfer me to a manager.<br> Special is about to expire and no service from telkom
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Telkom's replyOfficial
19 May 2015, 12:27Hello ojc.synrg,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111737 .
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111737 .
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply19 May 2015, 12:27
Official
Hello ojc.synrg,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111737 .
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111737 .
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,