Attempts to get an ADSL Line!!! :(

<p>I have been attempting to get a Telkom ADSL line since June 2016. I had initially app**** and was being charged for my contract, and was informed that I would have to wait for a port to become available in my area, which should take two to three weeks. After three months of being charged for a service I had no access to, and multiple complaints (include complaints to the COO Brian Armstrong) my contract was finally cancelled and I was downgraded to my old contract and refunded, with the assurance that Telkom would contact me when an ADSL line becomes available in my area. It has been almost a year since I first app**** for a line and yet I have not heard back. As a student and consumer I am outraged, as I need internet for my studies, and alternative options such as data are too costly. Furthermore when I contacted Telkom stores, headoffice and call centres I am told I have to basically apply again and hope I get a line this time. This is pathetic on Telkom's behalf, as I cannot adopt the same principle to paying my contract costs (i.e. have Telkom wait and hope that I will pay my stipulated contract amount). I hope someone can help me in getting a fixed ADSL line without having to waste my time or money, and actually deliver the service I pay for.</p>