BM
Barbara M
1 reviews | Active since Oct 2009
20 Mar 2015, 11:42
Attempted to force me into an upgraded contract
On Wednesday evening a Telkom representative arrived at my door saying he had made an appointment to see me via my son (who is underage and has special needs !). He had a contract in his hands and said Telkom has upgraded the service in my area and I need to sign a new contract. I said I wasnt signing anything without the time to read through it so he asked for my ID number. I refused to give it to him. He said if I did not sign up on this new contract immediately I would have to pay more money for my service. So I dont ask for an upgrade but I am forced to pay for it anyway and you send enforcers around to my doorstep to get my signature ??? Who are you, Telkom or the Mafia ??
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Replies (1)Telkom's replyOfficial
20 Mar 2015, 12:50Hello bm71,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply20 Mar 2015, 12:50
Official
Hello bm71,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it right away.
We do apologize for any inconvenience caused, feedback will follow the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
