CG
Christopher G

1 reviews | Active since Feb 2015

29 Oct 2015, 21:05

Attempt no. 7 to get to sort out my internet

I used to call in to Telkom twice a month and send in complaints on their website since I got this ASDL contract, which was about 2 years ago. I've stopped doing that since it takes them about 2 weeks to even call me back to find out what is wrong. This is now my 6th complaint on HelloPeter and then 1 more on Facebook so really I've complained to Telkom a total of approximately 31 times about my internet being so slow that I can't use it.<br> <br> This is ridiculous, how the hell can you people let this happen without realising that whatever you have done to \fix"my line does not work or are you just that lazy that you couldn't care. I am FURIOUS at the service that Telkom has given me!!!<br> <br> I refuse to give you anymore details on what is wrong because I have done it the other 30 times.<br> <br> FIX MY PROBLEM!!!"""

0
Replies (1)
Telkom
Telkom's reply29 Oct 2015, 21:18
Official
Hello CP Gray,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team