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precious.seete precious.seete

1 reviews | Active since Feb 2017

13 Mar 2017, 17:59

Atrociously Dismal Service (VERY BAD SERVICE)

<p>I app**** for telkom mobile contract in January 2017 and debit order of R249 went off my bank acccount on 03/02/17 but to this day I'm still waiting for my Huawei P9 Lite. I received the below responses on Hello Peter after complaining one too many times but to this day I am still not helped, even spoke to a manager via the call centre by the name of ANDRESHIA RAMPASAD on the 03/03/17 who promised to give me a call or email me, she never did that.</p> <p> </p> <p>Good day,</p> <p>Thank you for making contact with us.</p> <p>Please be assured that this matter has been escalated to our Mobile team. <br />Your reference number is AI ********** .<br />We apologise for any inconvenience caused.</p> <p>Kind regards,<br />Ilhaam<br />Telkom Social Media 16/02/17</p> <p> </p> <p>Thank you for making contact with us.</p> <p>Please be assured that this matter has been escalated to the relevant department and feedback will follow.</p> <p>Your reference number is AI ********** </p> <p><br />We apologise for any inconvenience caused.</p> <p>Kind regards</p> <p>Yazied</p> <p>Telkom Social Media Team Feb 24, 2017</p> <p> </p> <p>Good morning.</p> <p>Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and our consultants will advise.</p> <p>Thank you.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team. 28/02/17</p> <p> </p> <p>Good day</p> <p>Apologies for the delay, please be advised that w have requested urgent assistance from our Sales team and feedback will follow.</p> <p>Kind regards</p> <p>Telkom Social media team</p> <p>^IL 03/03/17</p>

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Replies (2)
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precious.seete precious.seete's update17 Mar 2017, 18:24
Reviewer Update

I still havent received a call from a call from anyone . Please cancel and let me have my refund. Clearly I am not considered a valued customer or client.

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precious.seete precious.seete's update17 Mar 2017, 18:26
Reviewer Update

I still havent received a call from anyone*